We’re seeking Patient Services Officers to join our Administration Team at The Wesley Hospital in Permanent, Part-Time positions.

Remuneration Value: $27.77 -$29.18 (FTE $54, 886 - $57, 655) + Super + $15,900 NFP Salary Packaging Value + Shift Penalties/Allowances + Discounted Onsite Parking 

For generations of Queenslanders, The Wesley Hospital has provided care through life’s journey — from birth into childhood, to adulthood and to end of life. As one of Australia’s iconic and largest private, not-for-profit hospitals, we’re proud of the valued role we play in the Queensland community. Here, more than 800 Visiting Medical Practitioners and 2,000 staff come together to provide care for our community.

Working as a Patient Services Officer, you will be responsible for providing medical administration support in a large, fast paced department. Duties will include patient registration, preadmissions, admissions, billing, patient referral management, switchboard, mail room, liaising with specialist & GP practices and various other reception duties. You will provide a high level of customer service to patients and their families, hospital staff and other health providers. 

The successful applicant will demonstrate:

• Ideally previous emergency centre, hospital or medical practice administration experience
• Intermediate computer skills and data entry accuracy
• Excellent customer service skills

We’re seeking those with the availability to work 6 shifts per fortnight (7.5-hour shifts), rostered over a 24/7 period.

What we offer:

Together with Buderim Private Hospital, St Andrew’s War Memorial Hospital and St Stephens Hospital, we are part of UnitingCare, the largest not-for-profit provider of healthcare and community services in the state, and home to over 17, 000 employees and 9, 000 volunteers.

Our mission is to improve the health of individuals and their families. We differentiate ourselves by living out our values to optimise patient care and experience through committed and inspired leadership and the dedication of our people. We believe in rewarding and recognising our people through:

• Not-for-profit salary packaging options: allocate up to $15,900 of your pre-taxable income to everyday expenses, increasing take-home pay
• One-on-one support from pastoral care team & employee assistance programs
• Retail, Health Insurance and Gym Membership Discounts
• Access to non-taxable meal & entertainment card
• Hospital admissions discounts
• Additional paid parental leave, education leave & additional leave purchases.
• Discounted onsite parking
• Flexible work environments, including family-friendly rostering

Apply Now:

To apply for this opportunity, please click on the 'Apply' button below to be taken to our online application process.

Please Note: To ensure the health and safety of our people, and the clients, residents, patients and people we serve at UnitingCare Queensland, individuals are required to comply with statutory and Government requirements, such as public health directions, and UnitingCare's vaccination requirements policy, with respect to COVID-19 vaccinations.

Our approach is simple –everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. We know that when our people feel respected and valued, we empower them to share that within the communities we serve and to provide the very best care. We highly encourage applications from people who identify as Aboriginal and/or Torres Strait Islander.