Position Details
Reference Number 16082
Position Title Administration Assistant (1AB300)
Employment Status Casual
Entity The Wesley Hospital
Enterprise Agreement CLER - Clerical Enterprise Agreement - Clerical / Admin - Level 2
Position Summary

Employment Status: Casual

Location: The Wesley Hospital – Wesley Breast Clinic     

Classification: Clerical and Administration – Level 2

Remuneration Value: 2.1-2.4. $26.69-$28.04 (FTE $52, 739 - $55, 407), 9.5% employee contribution to super, 17.5% annual leave loading + not for profit salary packaging


The Wesley is one of Australia’s iconic and largest private not-for-profit hospitals. From the heart of Brisbane more than 800 Visiting Medical Practitioners and 2, 000 staff deliver personalised care through life’s journey for generations of Queenslanders.


We offer comprehensive care across a wide range of acute, tertiary-level medical and surgical services, and through research and education we’re constantly searching for the latest in treatment techniques and processes. We show consideration for the whole person, and not just their physical health, placing our patients and their loved ones at the heart of everything we do.



People caring for people:


Working within a busy clinic that sees over 100 patients per day, you will provide exceptional levels of patient care and demonstrate a high level of customer service.


Your responsibilities will include:

  • Making appointments with clients in a timely and empathetic manner
  • Give patients correct information regarding costs plus discussing what timeframe is needed to attend their appointment
  • Ensuring that there is an accurate entry of patient details at the time of booking
  • Giving patients correct information regarding costs as well as discussing the timeframes needed for attending the appointment


You will present with:

  • Ability to work within a high paced environment with excellent attention to detail
  • Experience dealing with high volumes of calls and appointment booking
  • Excellent communication skills with the ability to work both autonomously and within a team
  • Outstanding time management skills with flexibility and enthusiasm


Any previous experience within a private hospital information system or practice software such as Karisma, would be highly regarded but not essential.



We’ll look after you too:


Our people mean the world to us. We do everything we can to ensure they enjoy opportunities and benefits that are as inspiring and rewarding as the fantastic work they do. Flexibility, development, and a values-led culture are just some of the experiences you’ll have here at UnitingCare.


We offer access to health and wellbeing, financial, retail and lifestyle benefits designed to make life more enjoyable. As a registered not-for-profit, we also offer competitive salary-packaging designed to increase your take home pay. We celebrate a highly-diverse and inclusive workforce and are invested in your professional and personal development.



Let’s talk:


To apply for this opportunity, please click on the 'Apply' button below to be taken to our online application process. We look forward to receiving your application by Sunday 24th March 2019


Through our values UnitingCare are proud of our teams diversity, we believe in the strength of a diverse and inclusive workforce to help us achieve the best outcomes for the communities in which we operate and serve. We highly encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community. We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety. 


Selection Criteria Essential: Previous experience with high volume appointment bookings, professional, respectful and empathic telephone manner with patients
Contact Person Amanda Lum
Contact Number 32327905
Contact Email amanda.lum@uchealth.com.au
Closing Date 24/03/2019
Position Description
Appointments-Administration Clerk.doc Open
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