• Office Manager
• Full-time

UnitingCare Health is one of the largest not-for-profit private hospital groups in Queensland and is a service group of UnitingCare Queensland. The hospital group is a major provider of healthcare services in Queensland which operates almost 1000 licensed hospital beds and employs over 3800 people.

With 524 beds, The Wesley Hospital provides tertiary level medical and surgical services across 30 specialty areas including cardiology, urology, neurosurgery, gastroenterology, orthopaedics, maternity and women’s health. These services are supported by an intensive care unit, coronary care unit, cardiac catheter theatres, 24-hour emergency centre, renal dialysis, radiology, radiation therapy, pathology, pharmacy services, IVF, haematology and oncology services.

We currently have an opportunity for an Office Manager to join the Wesley Hospital team.  As the Office Manager, you will play a key role providing high level customer service and support to the Wesley Breast Clinic (WBC) and Emergency Centre (WEC) patients, professionals and their programs.  You will be responsible for:

• Rostering of Administration staff to ensure patient needs are met, whilst adhering to business budget requirements ;
• Ensuring adequate training of Administration staff and overseeing the continuous Organisational and Professional Development training;
• Supporting the Outpatient Services Manager in all aspects of team management;
• Overseeing accounts payable and providing support to the Patient Accounts team in the recovery and listing of debt accounts;
• Managing the implementation of new work procedures and information systems;
• Managing the human resources aspects of the administrative team including, recruitment, inductions, training, rosters, leave management;
• Managing and monitoring reports, key performance indicators and work flows to ensure the efficient utilisation of resources;
• Managing the Karisma Practitioner database as required;
• Other duties as directed by the Wesley Practice Manager, WBC and WEC Directors.

This  is an extremely rewarding role will allow you to demonstrate your relationship building skills, time management abilities and your initiative and judgement to effectively manage and prioritise tasks to meet department objectives.

Ideally you will have:

• Proven experience as an Office Manager preferably in a large medical office environment;
• Demonstrated high level interpersonal and written communication skills including negotiation, conflict resolution, change management and relationship building;
• Comprehensive understanding of clinical financial reporting systems, debtor procedures and knowledge of Medicare billing processes and functions;
• Sound computer literacy skills in Microsoft applications, SAP, Karisma and Trendcare systems;
• Proven time management and attention to detail;
• Experience in leading teams and dealing with a diverse group of people.

UnitingCare Health is committed to being a child safe, child friendly organisation for all children who come into contact with our services. It is our expectation that our employees will share in this commitment.  Therefore, employees and successful candidates in specified roles will be required to hold a valid ’Blue Card’ in line with the ’Working with Children Check’ requirements.

Criminal record checks will be conducted for all successful candidates.

Benefits of the role include competitive salary, salary sacrificing options that significantly increase your take home pay, and subsidies for on-site restaurant, parking and staff gym.

Want more information?

For more information please contact Catherine van Dongen, Practice Manager, on 0417077484.

Want to apply?

To apply for this opportunity, please click on the 'Apply' button below to be taken to our online application process and quote the following reference number – 11527.

Applications Close: Friday 29^th July 2016