Position Details
Reference Number 15859
Position Title Patient Accounts Consultant
Employment Status Permanent Full Time
Entity The Wesley Hospital
Enterprise Agreement CLER - Clerical Enterprise Agreement - Clerical / Admin - Level 3
Position Summary

UnitingCare Health is one of the largest not-for-profit private hospital groups in Queensland and is a service group of UnitingCare Queensland. The hospital group is a major provider of healthcare services in Queensland which operates almost 1000 licensed hospital beds and employs over 4200 people.


With 524 beds, The Wesley Hospital provides tertiary level medical and surgical services across 30 specialty areas including cardiology, urology, neurosurgery, gastroenterology, orthopaedics, maternity and women’s health. These services are supported by an intensive care unit, coronary care unit, cardiac catheter theatres, 24-hour emergency centre, renal dialysis, radiology, radiation therapy, pathology, pharmacy services, IVF, haematology and oncology services.


The Patient Accounts Department is currently seeking applications from experienced administration professionals to join their friendly team as Patient Accounts Consultant.  The role will be responsible for the provision of quality patient service and providing accurate financial accountability.


To be successful in this role you will ideally have:

  • Knowledge of contractual agreements and documentation regarding Private Health Funds highly regarded
  • Previous experience in a Hospital/Medical Patient Accounts Receivable environment
  • Demonstrated exceptional customer service skills
  • Ability to time manage and work well under pressure
  • Excellent interpersonal, written and oral communication skills
  • Computer literacy skills at an intermediate level with sound numeracy skills
  • Demonstrated experience in the use of medical terminology at an intermediate level
  • Thorough understanding of debt management  

For more information, please refer to position description attached.


UnitingCare Health is committed to being a child safe, child friendly organisation for all children who come into contact with our services. It is our expectation that our employees will share in this commitment.  Therefore, employees and successful candidates in specified roles will be required to hold a valid ’Blue Card’ in line with the ’Working with Children Check’ requirements.


Criminal record checks will be conducted for all successful candidates.


Working as part of the UnitingCare Health at The Wesley Hospital, our staff enjoy a values based organisation with benefits including:

  • Friendly values based environment
  • Generous salary packaging options
  • Exciting career paths in both clinical and leadership streams
  • Exceptional professional development opportunities including Post graduate leaderships programs
  • Flexible working arrangements

For more information regarding this opportunity please contact Renee Bowe, Patient Accounts Manager – renee.bowe@uchealth.com.au


To apply for this opportunity, please click on the 'Apply' button below to be taken to our online application process and quote the following reference number – 15859.


We look forward to receiving your applications by the 21st September 2018.

Selection Criteria Essential: Do you have experience and knowledge of Hospital Patient Accounts administration?
Essential: Do you have any previous experience or understanding around private health insurance policies and/or health fund billing?
Essential: Do you have a previous history with accounts receivable and debt collection?
Contact Person Renee Bowe
Contact Number 07 3232 7443
Contact Email renee.bowe@uchealth.com.au
Closing Date 21/09/2018
Position Description
Signed Patient Accounts Consultant PD 230117.pdf Open
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