Employment Status: Casual

Location: The Wesley Hospital, Auchenflower

The Wesley Hospital is currently seeking Relief Lodge Managers to join our Accommodation Services Team in locations around Inner North Brisbane.

The Wesley Hospital is one of Australia’s iconic and largest private not-for-profit hospitals. From the heart of Brisbane more than 800 Visiting Medical Practitioners and 2, 000 staff deliver personalised care through life’s journey for generations of Queenslanders.

We offer comprehensive care across a wide range of acute, tertiary-level medical and surgical services, and through research and education we’re constantly searching for the latest in treatment techniques and processes. We show consideration for the whole person, and not just their physical health, placing our patients and their loved ones at the heart of everything we do.

About the Role:

Wesley Accommodation Services are currently seeking to appoint casual Relief Lodge Managers to work across their three locations around the Brisbane inner north suburbs. Ideally suited to a joint/shared arrangement (couples, retirees etc) Relief Lodge Managers are responsible for relieving the full time accommodation services manager multiple times throughout the months, on a 24 hour basis.  Additionally, you ensure the provision of quality motel style accommodation to patients, relations, and members of the public, as part of The Wesley Hospitals wider support services.

You’ll provide an exceptional level of customer service and empathy when interacting with guests and their loved ones who are often undergoing treatment or procedural services at The Wesley Hospital.

As a Relief Lodge Manager, you will:

• Maintain a standardised accommodation booking system to ensure maximum occupancy
• Work in conjunction with Engineering to ensure buildings, equipment and grounds are maintained
• Deliver a high level of customer service to visitors and patients of The Wesley Hospital and other UnitingCare services
• Work collaboratively with other Relief Managers and Site Mangers to proactively resolve issues

You’ll demonstrate:

• Excellent customer service skills with an ability to interact empathetically
• Good organisational and time management skills, with an ability to manage multiple priorities
• Collaborative approach to team work with others in accommodation services and engineering
• Previous experience in a similar management role, preferably in a similar lodging style arrangement, motor inn, or small accommodation venue
• Commitment to maintaining quality standards and continuous improvement
• Availability to work 24 hour roster 

We’ll look after you too:

Our people mean the world to us. We do everything we can to ensure they enjoy opportunities and benefits that are as inspiring and rewarding as the fantastic work they do. Flexibility, development, and a values-led culture are just some of the experiences you’ll have here at UnitingCare.

We offer access to health and wellbeing, financial, retail and lifestyle benefits designed to make life more enjoyable. As a registered not-for-profit, we also offer competitive salary-packaging designed to increase your take home pay. We celebrate a highly-diverse and inclusive workforce and are invested in your professional and personal development.

Let’s talk:

To apply for this opportunity, please click on the 'Apply' button below to be taken to our online application process. We look forward to receiving your application by 11^th March 2020.

Through our values UnitingCare are proud of our teams diversity, we believe in the strength of a diverse and inclusive workforce to help us achieve the best outcomes for the communities in which we operate and serve. We highly encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community. We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.