Position Details
Reference Number 14258
Position Title Clinical Applications Analyst (8CA503)
Employment Status Fixed Term Full Time
Entity UCH Group Office
Enterprise Agreement SAL - Salaried - Salaried
Position Summary

UnitingCare Health is one of the largest not-for-profit private hospital groups in Queensland and is a service group of UnitingCare Queensland. The hospital group is a major provider of healthcare services in Queensland which operates almost 1000 licensed hospital beds and employs over 4200 people across The Wesley Hospital, St Andrews War Memorial Hospital, The Sunshine Coast Private Hospital, and St Stephens Hospital.

 

We are currently seeking to appoint a Clinical Applications Analyst to a 12 Month Fixed Term Maternity Leave Contract.

As part of our eHealth division, you will hold accountability for the clinical application systems, application oversight and supporting of the operational performance of these applications.  Additionally, you will provide strategic and tactical support to the organisation by analysing and interpreting data for continuous improvement and optimisation. 


A diverse role, you will:

  • Provide technical guidance and system analysis to support efficient and effective use of clinical applications including clinical application issues resolution and escalation management.
  • Work with staff and vendors and other ISD staff to investigate, address and resolve any questions or issues with clinical applications.
  • Manage the queue for clinical applications ensuring appropriate assignment of tickets, resolution within agreed SLAs and provision of excellent customer service
  • Troubleshoots problems and inefficiencies in clinical applications in consultation with clinical customers.
  • Lead, develops, maintains and upgrades test scripts for clinical applications, including participation in system, integration and use testing for clinical applications.
  • Collaborate closely with the Project Management Office for successful project delivery.


Please note, participation in the on-call roster is required as part of this role.


About You:

As an experienced professional, you will demonstrate skills in clinical application analysis including customer and stakeholder engagement, investigation of and understanding of business/hospital workflow practices and how implementation of technology will impact.

 

You will be confident in your ability to visualise, articulate and solve complex problems and concepts and make decisions that make sense based on available information.

 

Knowledge and formal training in Cerner Millennium Applications and lite project management would be highly advantageous.

 

About Us:

 

As one of the largest employers in Queensland, UnitingCare Queensland offers the opportunity to develop your skills within a value-based organization where people are at the centre of everything we do.

 

This position will offer you the opportunity to impact the new direction for UCQ.  You will drive innovation and make a difference that will take our organisation into the future. You will be rewarded with empowering career opportunities and a competitive remuneration package.

UCQ offer a variety of benefits including values based work environment, discounted products and services, attractive salary packaging, career development and lifestyle benefits.

A competitive salary package, commensurate with your experience will apply.

 

Applications Close Sunday, 15th October 2017.

Contact Person Justin Howe
Contact Number 0732534669
Contact Email justin.howe@uchealth.com.au
Alternate Contact Person Patricia Liebke
Alternate Contact Number 0419 998 510
Closing Date 15/10/2017
Position Description
UCH - Clinical Applications Analyst 20092017.doc Open
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