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Position Details
Reference Number 16803
Position Title Group General Manager - Clinical Governance
Internal Only This position is open to employees of UnitingCare Health only
Employment Status Permanent Full Time
Entity UCH Group Office
Enterprise Agreement SAL - Salaried - Salaried
Position Summary

UnitingCare provides health and community services to thousands of people every day of the year through its services Blue Care, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephens Hospital, St Andrews War memorial Hospital and Child and Family Services.

UnitingCare is reshaping how we deliver high quality services in the ever changing and competitive aged care, disability and health sectors. We are continually transforming to support the needs of individuals and communities, now and into the future.




A major corporate transformation is underway, strengthening UnitingCare’s organisational health, leadership, commercial sustainability and operating models to deliver the organisation’s long-term strategy. UnitingCare is on track to deliver a single vision, united voice, stronger partnerships, better financial stewardship and the ability to make an even greater impact in the services we provide. 


To further support this, the Group General Manager Clinical Governance  is a newly created role that will lead the development of strategy and frameworks to support clinical care and quality governance for Aged Care & Community Services (ACCS) and Hospitals aligned with the mission, vision and values of UnitingCare, which will in turn strengthen service delivery.  In addition, this role will develop and enable the implementation of the research strategy for ACCS and Hospitals.

Core accountabilities will include:

  • Lead the development of quality management strategies, frameworks and projects across ACCS and Hospitals, in order to develop a culture of quality improvement at all levels in these services that is compliant with all regulatory requirements;
  • Drive the creation of innovative models of care and the delivery of high-quality care governance and quality functions, utilising customer metrics to make customer focused decisions;
  • Ensure the utilisation of best practice, evidence-based models for clinical governance including quality and safety, clinical reporting and innovation in models of care;
  • Advise on the implementation of risk and quality management policies, practices and standards to enable a consistent approach to achieving business objectives throughout ACCS and Hospitals;
  • Lead the identification and implementation of ongoing process improvement to drive operational excellence and continuous improvement across all facilities and services;
  • Lead the strategy and implementation of systems to reduce risk of harm to patients, clients and residents of our services;
  • Support the implementation of clinical research throughout our services and actively engage with Wesley Medical Research.



The successful applicant will ideally present with the following:

  • Health & Community Services Related Degree or Qualification;
  • Tertiary Qualifications in Risk Management, Quality Management or Clinical Governance (or related discipline);
  • Demonstrated expert knowledge and/or clinical experience in service delivery and quality systems in either the aged care, community care or health sectors in a senior role;
  • Knowledge of contemporary continuous quality improvement practices;
  • Proven professional leadership qualities, working as part of a leadership team, contributing to strategic planning, providing advice and implementing initiatives to deliver on organisational objectives; 
  • A thorough understanding of Accreditation requirements quality cycle, and evaluation and evidence requirements;
  • A high level of interpersonal skills to communicate effectively with executives, members of the clinical, professional, and industry sectors, and the general community
  • Demonstrated high level understanding of person-centred service delivery.



As one of the largest employers in Queensland, UnitingCare offers the opportunity to develop your skills within a value-based organization where people are at the centre of everything we do.

This position will offer you the opportunity to impact the new direction for UnitingCare.  You will drive innovation and make a difference that will take our organisation into the future. You will be rewarded with empowering career opportunities and a competitive remuneration package.


UnitingCare offer a variety of benefits including values based work environment, discounted products and services, attractive salary packaging, career development and lifestyle benefits.

A competitive salary package, commensurate with your experience will apply.

Through our values UnitingCare is proud of our team’s diversity, we believe in the strength of a diverse and inclusive workforce to help us achieve the best outcomes for the communities in which we operate and serve. We highly encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community.

Contact Person Holly Gilchrist
Contact Number 3253 4398
Contact Email
Closing Date 09/08/2020
Position Description
PD-Group General Manager- Clinical Governance 20072020.pdf Open
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