Position Details
Reference Number 15648
Position Title Patient Liaison Officer - Preadmissions
Employment Status Permanent Part Time
Entity St Stephens Hospital, Hervey Bay
Enterprise Agreement CLER - Clerical Enterprise Agreement - Clerical / Admin - Level 3
Position Summary

Your Role:

 

Responsible for the pre-admissions and admissions of our patients, you will provide an exceptional level of quality and customer service through processing all planned and unplanned admissions in a timely and efficient manner.You will ensure all patients have financially consented to care, and accurately process and verify all details prior to admission. You’ll also complete a diverse range of administrative activities including:

 

  • Processing all Preadmission registrations and documentation
  • Liaising with relevant services providers to seek approval documents
  • Providing estimates for hospitalisation costs
  • Completing health fund checks and collecting patient financial details

 

Your Background:

 

You’ll demonstrate exceptional customer service and interpersonal skills, with a commitment to contributing to person-centred care through our values. Ideally, you will have a background in hospital admissions (desirable) and confident with medical administration, terminology and health fund requirements at an intermediate level.

 

You’ll have:

  • Confidence in prioritising and managing your time effectively
  • Strong computer literacy with ability to process complex financial transactions accurately
  • Ability to work well under pressure
  • Unlimited working entitlements in Australia

Due to hospital hours, you will have a full availability, including weekends, with flexibility in starting and finishing times.  

 

In Return:


Located in Hervey Bay in sunny Queensland, St Stephens Hospital’s brand new facility provides the only not-for-profit private hospital service on the Fraser Coast.  As Australia’s first fully integrated digital hospital, this state-of-the-art ‘hospital of the future’ provides vital services and showcases how technology can transform the healthcare experience

 

As a Level 3 opportunity, we are offering $28.91-$29.69 + Superannuation commensurate with your experience. We offer competitive not-for-profit salary packaging designed to increase your take home pay.

 

St Stephens also offers:

  • Flexible working arrangements promoting work life balance
  • Professional education and support for further learning
  • Generous not-for-profit salary packaging options
  • Free Parking

To Apply: 


To apply for this opportunity, please click on the 'Apply' button below to be taken to our online application process

 

We look forward to receiving your applications by Sunday, 3rd of June 2018

 

Please note, pre-employment checks including National Police Checks will be conducted as part of our recruitment process. Some roles will additionally require a Blue Card. Through our values UCQ are proud of our teams diversity, we believe in the strength of a diverse and inclusive workforce to help us achieve the best outcomes for the communities in which we operate and serve. We highly encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community.

 

Selection Criteria Essential: Do you have unlimited working entitlements in Australia as an Australian Citizen, Australian Permanent Resident or New Zealand Passport Holder?
Essential: Are you available to work fulltime hours - days may include weekends
Essential: Available to work flexible starting and finishing times
Not Essential: Previous experience an advantage but not essential
Contact Person Darleen Bick
Contact Number 41206138
Contact Email darleen.bick@uchealth.com.au
Closing Date 03/06/2018
Position Description
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