Position Details
Reference Number 15528
Position Title Patient Services Officer
Employment Status Permanent Part Time, Casual
Entity The Wesley Hospital
Enterprise Agreement CLER - Clerical Enterprise Agreement - Clerical / Admin - Level 2
Position Summary

The Wesley is one of Queensland's largest private hospitals and has the most comprehensive range of private medical services in Australia. With over 500 beds, our 2000 employees provide values based holistic care to patients and their families, and invest significantly in facilities, technology, research, education and community engagement to improve their wellbeing.

The Wesley offers:

  • Generous not-for-profit salary packaging options
  • Work life balance with flexible working arrangements
  • Health and wellbeing initiatives, including free access to staff gym
  • Professional education and support for further learning
  • Central location to public transport and discounted parking

On Offer:

We are currently seeking multiple Patient Services Officers to join our medical administration team at The Wesley Hospital.


The Patient Administration team pride themselves on providing, timely and accurate processing of information to both internal and public customers of the hospital.  These roles will be responsible for providing high quality customer service and the provision of clerical and administrative duties, processing accurate and efficient information in a timely manner. Reception coverage may also be a component of your role.


These roles will be offered as Permanent Part-Time opportunities OR Casual, depending on your availability.


As a Level 2 opportunity, we offer $26.04 -$27.36 p/hour + Superannuation.


Casual employees are additionally entitled to 23% loading in addition to their base rate. Permanent employees are able to access salary packaging to significantly increase their take home pay.


About You:


As an experienced Medical Administrator, you will demonstrate a passion for exceptional customer service and person-centred care. You will be comfortable with managing your time effectively and have exceptional written and verbal communication skills. You will have:

  • Prior hospital or health experience (Essential)
  • Knowledge and understanding of Medical Terminology;
  • Flexibility and ability to adapt to meet customer, patient and organisational needs. 
  • Demonstrated experience in use of technology to deliver efficient administrative services
  • High level data entry and word processing skills

To Apply:


To apply for this opportunity, please click on the 'Apply' button below to be taken to our online application process


We look forward to receiving your applications by Sunday, 25th of March 2018.


Through our values UCQ are proud of our teams diversity, we believe in the strength of a diverse and inclusive workforce to help us achieve the best outcomes for the communities in which we operate and serve. We highly encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community.


Please note, pre-employment checks including National Police Checks will be conducted as part of our recruitment process. Some roles will additionally require a Blue Card.


Internal Applicants: for assistance with creating a profile on Mercury, or updating your internal status in Mercury, please contact Recruitment on 07 3253 4669

Selection Criteria Essential: Can you work on a 24 hour, 7 days a week roster?
Essential: Do you have any previous hospital experience?
Essential: Please indicate the type of work you would prefer - Casual or Part-Time
Essential: Mandatory Training is expected to commence on 16 April, 2018 for 2 days - are you able to attend?
Contact Person Jessica Strong
Contact Number 07 3232 6280
Contact Email jessica.strong@uchealth.com.au
Alternate Contact Person Ali Munroe
Alternate Contact Number 07 3232 6280
Alternate Contact Email ali.munroe@uchealth.com.au
Closing Date 25/03/2018
Position Description
Patient Services Officer.pdf Open
Information on Salary Packaging with UnitingCare Health.pdf Open
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