Position Details
Reference Number 15666
Position Title Housekeeping - Team Leader
Employment Status Permanent Full Time
Entity St Stephens Hospital, Hervey Bay
Enterprise Agreement SUPP - Support Services Enterprise Agreement - Support Services - Level 2
Position Summary

We currently have the opportunity for an experienced hospitality professional to join the team at St Stephens Hospital as our Team Leader for Housekeeping.


Your Role:


As a pivotal part of our Hotel Services team, this role is responsible for overseeing and coordinating the daily activities of the housekeeping team, ensuring an exceptional standard of customer service and an outstanding patient experience.


You will be responsible for recruitment, rostering, training and development, environmental services auditing, performance appraisals and coordination of linen and waste management services. Through your leadership skills, you will develop a cooperative, positive and encouraging environment that collaborates effectively alongside our ward and theatre teams.  


This is a permanent full time opportunity, working a base roster of 38 hours p/week. As a Level 2 Support Services role, we offer $25.94-$27.89 p/hour + Super commensurate with your experience. We also offer access to competitive not-for-profit salary packaging designed to increase your take-home pay.


Your Background:


As an experienced hospitality/housekeeping professional, your previous roles within a 5+ star hotel environment have equipped you with the skills, knowledge and experience to provide an exceptional standard of service to your customers.


You are a capable supervisor, with strong communication and proven people leadership skills. Your ability to manage conflicting priorities ensures that your team operates effectively to deadlines.


You demonstrate: 

  • Cert III Hospitality – Accommodation Services (Front House & Housekeeping)
  • Experience working within a 5 star hotel environment
  • Previous leadership experience with capability to motivate team
  • Strong attention to detail with excellent organisational skills
  • Commitment to exceptional customer service

About Us:

Located in Hervey Bay in sunny Queensland, St Stephens Hospital’s brand new facility provides the only not-for-profit private hospital service on the Fraser Coast.  As Australia’s first fully integrated digital hospital, this state-of-the-art ‘hospital of the future’ provides vital services and showcases how technology can transform the healthcare experience


St Stephens offers:

  • Flexible working arrangements promoting work life balance
  • Professional education and support for further learning
  • Health and wellbeing initiatives
  • Free Parking

Apply Now:

To apply for this opportunity, please click on the 'Apply' button below to be taken to our online application process


We look forward to receiving your applications by Sunday, 24th of June 2018.

Internal Applicants: for assistance with creating a profile on Mercury, or updating your internal status in Mercury, please contact Recruitment on 07 3253 4669

Please note, pre-employment checks including National Police Checks will be conducted as part of our recruitment process. Some roles will additionally require a Blue Card. Through our values UCQ are proud of our teams diversity, we believe in the strength of a diverse and inclusive workforce to help us achieve the best outcomes for the communities in which we operate and serve. We highly encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community. 

Selection Criteria Essential: Certificate III in Hospitality - Accommodation Services (Front Office and Housekeeping)
Essential: Previous experience in a 5 star hotel in a similar role
Essential: Exceptional communication skills both written and verbal
Essential: Good attention to detail and efficient working style
Essential: Experience in a supervisory or management role is a must
Essential: 5 star standards - nothing less!
Contact Person Jeff Davis
Contact Number 0721201394
Contact Email jeffrey.davis@uchealth.com.au
Closing Date 24/06/2018
Position Description
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