An opportunity has arisen to appoint a Patient Services Officer in a Permanent Part Time capacity. A key role in supporting Quality and Safety, you will provide expertise in clinical incident management and drive the hospital wide patient safety program.

You will be responsible for:

• Management and coordination of hospital policies, procedures and work instructions.
• Manage and evaluate the monthly clinical audits to identify patient safety issues and assist in monitoring interventions and providing recommendations.
• Participate in clinical investigations including HEAPS investigations
• Communicate with staff on patient safety issues and work towards delivering actions arising from HEAPS and other incident reviews at a local level.
• Participate in committees and working parties to address clinical issues such as pressure injuries and medication safety.
• Coach and assist staff in completing risk assessments within the clinical environment.

You will present with:

• Tertiary qualifications in nursing with appropriate clinical knowledge, experience and skills. An advanced degree in a health care related field is desirable. 
• Experience in the ISO or ACHS Certification process is desirable.
• Knowledge of risk management principles and issues regarding patient safety
• Superior interpersonal skills both oral and written.
• Proven experience in communicating effectively across disciplines
• Strong leadership qualities (initiative ,enthusiastic, motivation)
• Effective change agent
• Sound knowledge of clinical audit systems.
• Strong commitment to ensure that quality services are delivered to stakeholders through continuous improvement.

Working as part of the UnitingCare Health team at St Andrews War Memorial Hospital, you’ll join a values led organisation, focused on putting people at the centre of everything we do.  We actively promote a healthy work life balance, and provide access to a range of benefits including

• Generous salary packaging options which increase your take home pay;
• Exceptional professional development opportunities and exciting career paths in both clinical and leadership streams;
• Flexible working arrangements;
• Discounted on-site parking and discounted facilities
• Access to staff gym
• Access to internal job opportunities including Blue Care, UnitingCare Community (Lifeline) and ARRCS

To apply for this opportunity, please click on the 'Apply' button below to be taken to our online application process.

Applications Close Sunday, 8th of October, 2017. 

UnitingCare Health is committed to being a child safe, child friendly organisation for all children who come into contact with our services. It is our expectation that our employees will share in this commitment.  Therefore, employees and successful candidates in specified roles will be required to hold a valid ’Blue Card’ in line with the ’Working with Children Check’ requirements.

Criminal record checks will be conducted for all successful candidates.

Through our values UCQ are proud of our teams diversity, we believe in the strength of a diverse and inclusive workforce to help us achieve the best outcomes for the communities in which we operate and serve. We highly encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community.