Position Details
Reference Number 12996
Position Title Switchboard Operator (4AS510)
Employment Status Casual
Entity St Andrews War Memorial Hospital
Enterprise Agreement CLER - Clerical Enterprise Agreement - Clerical / Admin - Level 2
Position Summary

UnitingCare Health is one of the largest not-for-profit private hospital groups in Queensland and is a service group of UnitingCare Queensland. The hospital group is a major provider of healthcare services in Queensland which operates almost 1000 licensed hospital beds and employs over 4200 people.

 

St Andrew’s War Memorial Hospital is a 250 bed facility in Spring Hill. Facilities at St Andrew’s include 15 theatres, three cardiology catheter laboratories, endoscopy suites, an intensive care unit and emergency centre. St Andrew’s is a world leader in patient outcomes for many of our specialties. We achieve this by attracting the best staff and medical practitioners and carefully auditing and improving on the outcomes of our treatments.

 

We currently have an opportunity for a Switchboard Operator to join our Patient Administration team.  The Switchboard Operator is responsible for the daily operation of the hospital swithboard communication system, answering and connecting all external and internal calls, co-ordination of maintenance and training for the telephone and paging system, and providing administrative support to the Patient Administration Manager.

 

Ideally, the successful applicant will demonstrate the following criteria:

  •  Experience in using PABX;
  •  Excellent customer service skills;
  •  Well developed communication skills, both verbal and written;
  •  Accurate data entry skills;
  •  High level organisational skills and attention to detail.

UnitingCare Health is committed to being a child safe, child friendly organisation for all children who come into contact with our services. It is our expectation that our employees will share in this commitment.  Therefore, employees and successful candidates in specified roles will be required to hold a valid ’Blue Card’ in line with the ’Working with Children Check’ requirements.

 

Criminal record checks will be conducted for all successful candidates.

 

Working as part of the UnitingCare Health at St Andrew’s War Memorial Hospital, our staff enjoy a values based organisation with benefits including:

  • Friendly values based environment
  • Generous salary packaging options
  • Exciting career paths in both clinical and leadership streams
  • Exceptional professional development opportunities including Post graduate leaderships programs
  • Flexible working arrangements
  • Staff discounts for car parking

For more information regarding this opportunity please contact Lyn Greener, Patient Accounts Manager, on 38344214.

 

To apply for this opportunity, please click on the 'Apply' button below to be taken to our online application process and quote the following reference number – 12996.

 

We look forward to receiving your applications by Sunday 30th April 2017.

Selection Criteria Essential: must have recent switchboard experience
Essential: have worked previously in a hospital
Essential: must be available for a 24 x 7 roster
Contact Person Lyn Greener
Contact Number 38344214
Contact Email lyn.greener@uchealth.com.au
Closing Date 30/04/2017
Position Description
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